E-commerce

The way Alan sees it, e-commerce, from an ERP point of view, involves the development and execution of trading-partner agreements, contracting with a value-added network (VAN) and establishing reliable peer-to-peer communications.

CASE STUDY: WHITE CONSOLIDATED

• Designed infrastructure to handle 75,000 orders with 100,000 lines per night
• Processed and shipped orders within 24 hours of receipt
• Implemented lock box processing of cash receipts

CASE STUDY: DURACELL CANADA

• Designed and implemented system to allow Duracell to use a third-party logistics company for inventory storage, receipts and shipments
• Created and implemented process for inventory control, order processing and issue resolution

CASE STUDY: NAUTILUS – catalog

• Created processes to take orders from the website and process through the ERP system
• Sent real-time inventory to the website
• Implemented real-time processing of credit card transactions and third-party financing